There are no delivery charges for purchase above $250. A minimum delivery charge of $30
Order now, deliver 5- 7 working days, customise items take 2- 3 weeks. As for Leather Sofa imported will take 10-12 weeks
Additional delivery charges may be incurred at the discretion if Carlo Hofmann Pte Ltd. Strictly no changes of payment methods upon delivery will be entertained.
No delivery on Sunday and Public holidays
To qualify for free delivery, your delivery location must also be accessible via elevator on the same storey as lift landing or must be on the same floor as the goods loading/unloading area
If your order does not qualify for Free delivery, standard delivery fees imposed will range from $10 per floor.
Delivery timing from 10 a.m – 5 p.m. Any delivery timeslots requested to be scheduled after 6 p.m during standard delivery days will be subject to a $40 delivery surcharge.
The estimated delivery time for your order to be delivered to you depends on the area some of your delivery address
It is required for customers to be present during the stipulated delivery time to avoid holding up the delivery team from their deliveries to other customer. We seek your understanding when it comes to delivery timing
Free disposal of Old sofa is available with the purchase of any sofa. The delivery team will not be able to dispose of the old sofa due to scheduling constraints if prior arrangements have not been made. We do not dispose of other forms of furniture. Carlo Hofmann Pte Ltd advises you to contact your town council for free furniture disposal service. Carlo Hofmann Pte Ltd reserves the right to refuse any disposal of Old sofa which is infested or display signs of infestation by bed-bugs.
There will be strictly no returns, refunds, exchanges or warranties for items which are under clearance.
Changing of items Any changes of items in the orders should be done via email to firstname.lastname@example.org at least 48 hours before delivery. Please provide your orders invoice number in the confirmation email sent you. Orders of customised items cannot be changed once they are confirmed.
Cancellation is not allowed for customised items after confirmation of order
Carlo Hofmann Pte Ltd shall not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and excludes any liability for us for any personal injury or death caused by our negligence, to the extent permitted by Law.